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The health, safety, and well-being of our employees is our top priority.

During this time of rapid change and uncertainty, we wanted to remind you of a few helpful resources available to you through our employee benefits package. A brief summary of these resources is outlined below. If you have any questions regarding these resources, please reach out to human resources. 

Employee Assistance Program through New Directions

During this stressful time, make sure you are doing more than practicing social distancing and hand washing. Maintaining your mental health is just as important. If you or your family members need emotional support, New Directions’ highly trained behavioral health professionals are available to assist 24/7. These professionals can help address stress reduction, anxiety, and depression.

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Click to download Informational Handout.
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New Directions created an online resource specific to the COVID-19 pandemic. Go to: https://www.ndbh.com/CrisisResources

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Effective April 1, Blue is waiving all member cost-sharing and copayments for inpatient hospital admissions due to the diagnosis of COVID-19.

For more information, please read the official statement here: Blue KC Establishes Additional Coverage to Support Providers and Members through

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Clarification from MO Unemployment Division about processing claims.

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If you and your family members are enrolled in the Blue KC medical plan, you have access to one telephonic counseling session per family member, per year.

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• Call: 866-860-8742.
• Online: www.ndbh.com/youreap.
Please have your Blue KC member ID number ready.

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Yes, although the employee assistance program is provided to you through our employee benefits package, this program is 100% confidential.